If you are experiencing issues with your iOS device it may be a software related issue and not hardware. iStore.KE are experts in figuring out where your issues lie, whether it be a third party application causing your issues or an update that has caused some data corruption. If we confirm an issue we may have to erase your device and restore it to factory settings.
In these situations data backups may be required. If we restore your iPhone from a backup and the software issues return we will have to restore the device again and set up as new. Relying on iCloud syncing to get back your data such as contacts, calendar data and reminders.
www.iStore.ke can perform a factory reset of your device if you are selling it or simply wish to start again with a clean system and we can also perform an operating system upgrade if you wish to upgrade to the latest version of iOS.
For all software restores you will need to know your Apple ID and Password in order for iStore staff to help remove ‘Find my iPhone’. If a restored iOS device is locked with ‘Find my iPhone’ that cannot be removed even after you have gone through the account recovery process you will need to provide a Proof of Purchase to Apple Support.
Visit www.istore.ke for Sales and Repairs of all Apple Devices in Kenya
iPhone Software Restore and Updates